How long does shipping take?
Orders ship from US warehouses. Standard delivery takes 3-5 business days; express takes 1-2.
How do I charge my Coziva product?
Every product includes a USB charging cable. Charging time and battery life vary by product and heat setting — check your product's guide for details.
Is it safe to use?
Yes, when used as directed. Always follow the safety instructions in the included guide, and never use while sleeping.
What's your return policy?
30 days for unused items in original packaging. Damaged or defective? We'll replace or refund with just a photo — no return shipping needed.
When will my order ship?
Within 1-2 business days. You'll get tracking by email as soon as it leaves the warehouse.